| This information is provided to answer questions specifically related to the functionality of the Online Training Course. If you have a question regarding a different topic, please visit the Contact Us page. If you need Computer Set up assistance, please visit the Computer Setup page. For payment and security information, please read the privacy statement which will be accessible at the top of your screen throughout the course. |
| Browsers |
| This course has been developed for Netscape and Internet Explorer browser versions 4.0 and higher. Using earlier versions of these browsers may adversely affect the performance of this website. You may download an updated version of IE or Netscape from the Computer Setup page. Using AOL as an internet browsers may adversely affect images displayed. |
| New Users |
| You will be required to read the registration page first. At the bottom of the registration page you will be directed to the Account Setup page. |
| Account Setup |
| You will be asked to select the category that applies to your status. If you do not see an applicable category, please select "other". Please fill out your first and last name, a "Hint" word, and your e-mail address. Depending on the category selected, you may be required to submit your ADA # or your Dental License #. Remember or write down your "Hint" word as you will be asked to re-enter it again on the Login page. Once you submit this information, you will be directed to the payment process. You will be presented with the cost of the course at this time. |
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| Payment Process |
| NYSDA accepts the following payment options: Visa, MasterCard and American Express. All transactions are submitted via a secure connection provided by Verisign. You will be provided with a transaction confirmation number. Please print the confirmation page for your records. |
| If your transaction is declined, you will have to reenter the online course as a "New User". Please reselect a "Hint" word at this time. |
| Once approved, you will be directed to the Login page. |
| Login |
| To login, you need to select a username and password. You will be asked to reenter your "Hint" word at this time. We suggest that you write down or print your username and password at this time and save it for the duration of this course. |
| Welcome - New Users |
| Once your payment has been processed and you have successfully logged onto the course, you will be brought to the Welcome page. You are encouraged to read the Computer Setup information before selecting your first lesson. |
| Welcome - Returning Users |
| Once you successfully login, "Returning Users" will be shown a list of your complete and incomplete lessons. |
 Lesson not started |
 Incomplete lesson |
 Completed lesson |
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If returning users lose or forget your password, you will be able to request that it be sent to you via email by selecting the icon on the left. |
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Returning users can also edit the following information in your account: Name, Password and Email address. |
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| Session Timeout OR Logout |
| If you logon to the course but remain inactive for 30 minutes, (ie: walk away from your machine and do not select anything for more than 30 minutes) your user session will timeout and you will see the message shown below. This means you have automatically been logged off of the course and will have to login again to continue. |
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| Inactive Account |
| If you try to logon after six (6) months from the date you registered, you will receive a message that your account is now inactive. You will need to contact the NYS Dental Association. |
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| Risk Management VI |
| There are twelve (12) lessons in the Risk Management VI Online Training Course. You may take these lessons in any order. Each lesson is divided into sections (the number of sections vary from lesson to lesson). You must complete all of the sections before you take the evaluation (test) at the end of each lesson. You are strongly encourage you to complete a lesson or section once you have started it. |
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| As seen in the picture above, you can see which sections you have completed and which sections you still need to complete. |
| On each page of the course in the upper left hand corner is the name of the section that you are presently in. You can navigate through the course using the following buttons located in the upper right hand corner of the screen. |
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| Throughout each lesson there will be the following: |
- Content/Information pages
- Do You Know questions
- Test Yourself questions
- Evaluation
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| 1. Content / Information pages |
| These pages will display content and/or graphics regarding the Do's and Don'ts of each of the lessons. |
| 2. Do You Know questions |
| Each lesson begins with pre-test questions to see how much you may already know about Risk Management. Select your answer(s) and click on the 'Check Answers' button. Whether you are correct or incorrect, you are not judged on these questions. |
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| After you submit your answer(s) you will be shown a feedback screen (Correct or Incorrect): |
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| 3. Test Yourself questions |
| Test yourself questions are presented at the end of each section. These questions will be related to the material in that section only. Again, whether you are correct or incorrect, you are not judged on these questions, but will be provided feedback screens. |
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| Questions are presented in various formats - multiple choice, true/false and "Drag and Drop" options. |
| On the "Drag and Drop" pages, you will be asked to select an answer and drag it onto the appropriate answer(s) (selecting the answer with your mouse and holding down the mouse button). If you are incorrect, the graphic will automatically be returned to its original position until you select the correct answer. If you are correct, the graphic will be placed over the correct answer. Once you have made all the correct choices, please click the 'Next" button in the upper right-hand corner of the screen. |
| 4. Evaluation |
| At the end of each lesson is the actual evaluation (test). You will be judged on these questions. There are between 10 - 20 questions for each lesson. You must complete the test in order to get credit for the lesson. |
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| If you answer correctly you can move on to the next question. If you answer incorrectly, you will be given the correct answer to the left side of the screen. You will be asked to select the correct answer(s) before you can continue. |
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| When you have completed the test for a lesson, you are presented with a congratulatory screen letting you know you have successfully completed that particular lesson. |
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| From here you can opt to take another lesson, log off the Risk Management VI Course, read the FAQ's for that lesson (additional questions not covered in the lesson), or e-mail the New York State Dental Association with comments/questions. |
| If you close your browser during the content of the lesson (ie: general information page, Do-You-Know or Test Yourself) the next time you log in you will be directed to the page you exited. |
| If you close your browser during the evaluation (test), the next time you log in you will be brought back to the beginning of that particular evaluation (test). It is recommended that you to complete a lesson, section or test once you have started it. |
| When you successfully completed all twelve (12) lessons, you will be provided with a link to print your Certificate of Completion. Continuing education credits will be recorded automatically to the NYSDA Registry for NYSDA members and subscribing dental hygienists ONLY. |
| ADDITIONAL FEATURES |
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The image below represents several pages that provide short video clips to enhance or demonstrate the content being covered. You will need to have Real Player installed on your machine to view these videos. A link to download the required player is provided on these pages. |
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| Links - This page provides you with links that may provide additional information on the topics included in this program. |
| Privacy Statement - The information included in this area is intended to answer your questions concerning the privacy of sensitive information entered through this course, payment processing, etc. |
| Contact Us - Allow you to email any questions/comments that were not addressed in the course to the New York State Dental Association. Simply fill out the form provided and click on the "Send Email" button. |
| FAQ's - FAQ's for each lesson will be available after you have completed the evaluation (test) for that lesson. |
| If you need technical assistance during this course, please Contact Us. |
